No matter the activity, safety is our #1 priority.

SAFETY MEASURES

SAFETY BRIEFING

All fat bike activities organized by Tuque & Bicycle Experiences start with a safety briefing that allows you to know how to properly maneuver your brakes and gears, adapt your riding to the area and how to interact with other road and trail users.

SAFETY EQUIPMENT

  • Helmets are mandatory for all our activities. We lend it to you if needed.

FORM TO BE FILLED OUT/SIGNED BEFOREHAND

  • It is important to declare any health problems and your level of physical activity BEFORE the day of your activity.

  • A health and risk acceptance form is to be completed/signed online prior to your activity (sent by email).

ALLERGIES

  • Generally, our partners who provide hot drinks and snacks cannot certify the absence of allergens. If you have any allergies, you must declare them before the activity and it will be possible to find a suitable alternative.

FOR WHOM ARE OUR ACTIVITIES?

  • All fat bike activities organized by Tuque & bicycle experiences are for active/sporty, healthy people who know how to ride a bike.

  • Minimum age : different depending on the activity

  • Minimum height : different depending on the activity

  • Maximum weight (bike capacity) : 275 lbs (125 kg)

SUPERVISED EXPERIENCES

Live your first fat bike experience in a memorable, reassuring and safe way with the Fat Bike Introduction Activity (1,5h) or the Guided Winter Adventure (3h).

  • At all times, these activities are supervised by a guide. The guide’s role is to ensure that you have fun, but also to make sure that the activity is done safely.
  • The pace of the activity is adapted for beginners.
  • The riding is also adapted to the different conditions.

  • Limited number of participants

THE WEATHER

The activity will not take place when the weather conditions are not safe according to Tuque & bicycle experiences. See the section below or the Cancellation and Refund Policy.

MEASURES AGAINST THE COLD

Discover our tips on how to dress here

MEASURES AGAINST ICY ROADS

  • Adapted outing & riding

  • Studded tires when possible (more grip)

  • Bike seat height adjusted to your comfort

CLEANING AND DISINFECTION OF EQUIPMENT

  • All machine washable winter clothing and accessories are washed after each use.

  • All our helmets are disinfected between each use.

  • Our boots are dried between uses.

Learn more about the equipment we lend and/or rent

CANCELLATION AND REFUND POLICY

If Tuque & Bicycle Experiences decides to cancel your fat bike experience due to bad weather conditions, you will be able to choose a new date to live the experience or get a refund of the fees paid for the registration to the activity. However, if you are the one who does not want to participate in the experience, consult the Cancellation and Refund Policy.